Privacy Policy

When you visit or purchase from medihubmart.com, we collect certain personal information necessary to process your orders and improve your shopping experience:

• Order Information: This includes your name, billing address, shipping address, email address, and phone number.
• Payment Information: All transactions are securely processed through encrypted third-party payment gateways (such as PayPal, or authorized credit card processors). Medihubmart does not store, see, or have access to your credit card or debit card details.
• Device Information: When you browse our site, we automatically collect information about your device, including your IP address, time zone, and web browser cookies to improve site performance.

We use the collected information generally to:

• Fulfill and ship any orders placed through the website (including arranging for shipping, customs documentation, and providing you with order confirmations/tracking details).
• Communicate with you regarding your orders, inquiries, or support requests.
• Screen our orders for potential risk or fraud.
• Provide you with information or marketing updates relating to our OTC and herbal products, if you have opted-in to receive them.

We only share your personal information with trusted third parties that help us run our business and deliver products to you:

• E-commerce Platform to power our online store.
• Shipping Carriers: We share your shipping address and phone number with international courier services (e.g., Sri Lanka Post EMS, Colombo Mail Economy, Colombo Mail Special, Singapore Full Tracking, USPS) solely to deliver your package.
• Legal Compliance: We may share your information to comply with applicable laws and regulations, or to respond to a lawful request for information we receive (such as customs declarations).

We take data security very seriously. Your connection to medihubmart.com is fully encrypted using Secure Socket Layer (SSL) technology. We implement a variety of security measures to maintain the safety of your personal information when you place an order.

If you are a resident of the European Economic Area (EEA), United Kingdom, or North America, please note that your information will be transferred outside of your region to our servers in Sri Lanka and our secure third-party processing servers. By using our website, you consent to this transfer. You have the right to ask for access to the personal information we hold about you or ask to correct, update, or delete it at any time.

We use cookies to enhance your browsing experience, remember your shopping cart items, and understand how visitors interact with our website. You can choose to disable cookies through your browser settings, but some features of the website may not function properly.

We may update this Privacy Policy from time to time in order to reflect changes to our business practices or for other operational, legal, or regulatory reasons.